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Expansion in Hospitality Sector: 73 New Job Titles Approved – What This Means for Businesses and Investors in Oman

Expansion in Hospitality Sector: 73 New Job Titles Approved – What This Means for Businesses and Investors in Oman

Muscat: The Ministry of Heritage and Tourism (MHT), in collaboration with the Ministry of Labour (MoL), has approved 73 new job titles tailored specifically for the hotel and tourism resort sector.

This initiative aims to organize and develop the tourism industry while enhancing the labour market’s capacity to absorb qualified and skilled national talent. The newly introduced job titles have been integrated into the Unified Gulf Manual for Occupational Classification and Description.

These titles are categorized based on officially recognized economic activities within the tourism sector, encompassing hotels, resorts, hotel facilities, rest houses, chalets, heritage inns, and guesthouses.

By expanding and refining the job classifications, employers and tourism establishments now have a broader and more precise framework to define their workforce requirements, which is expected to improve institutional performance and foster human resource development in this vital sector.

The approved list includes key administrative and technical positions such as General Manager of Hotel, General Manager of Resort, Resort Manager, Procurement Director, Safety and Security Director, IT Director, Security Director, Finance Director, Events Coordinator, Reservations Supervisor, Airport Services Representative, Guest Relations Clerk, and Audit Supervisor.

The Ministry of Heritage and Tourism emphasized that this measure demonstrates ongoing collaboration with the Ministry of Labour to promote growth in the tourism sector and create a supportive environment for investment. This initiative aligns with the objectives of Oman Vision 2040, which prioritizes tourism as a cornerstone of economic diversification.


Special Analysis by Omanet | Navigate Oman’s Market

The introduction of 73 new, sector-specific job titles by Oman’s Ministry of Heritage and Tourism signals a strategic move to professionalize and modernize the tourism workforce. For businesses, this means better alignment of roles with operational needs, enhancing efficiency and service quality. Smart investors and entrepreneurs should seize this opportunity to invest in specialized talent development and innovative tourism services, aligning with Oman Vision 2040’s emphasis on tourism as a driver of economic diversification and growth.

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