Sanad Centres Achieve Over 131,000 Transactions in Q1 2026: What This Growth Means for Investors and Entrepreneurs in Oman
MUSCAT: Transactions conducted through the Sanad Service Centres’ e-portal exceeded 131,000 in the first quarter of 2026, highlighting enhanced operational efficiency and growing trust in the quality and reliability of services provided.
This achievement reflects ongoing efforts to streamline procedures for citizens, entrepreneurs, and investors via a network of 922 centres across Oman. These centres have created 2,264 job opportunities and are managed by Omani entrepreneurs within the small and medium enterprise (SME) sector, offering a broad range of e-government services.
Mohammed bin Salim al Mashaikhi, Director of the Sanad Service Centres Department at the Ministry of Commerce, Industry and Investment Promotion, emphasized that the results demonstrate the vital role of Sanad centres as a national initiative supporting public service delivery, SME growth, and enhanced customer experience.
He highlighted the Ministry’s continued investment in capacity-building programs for Omani staff at the centres. In the first quarter, some 815 trainees participated in specialized training focusing on service delivery, operational efficiency, and customer communication. These efforts aim to boost satisfaction, expedite transaction processing, and sustain employment growth within the sector.
Additionally, the Ministry conducted 213 field inspections during this period to monitor performance quality and ensure adherence to regulatory standards.
Al Mashaikhi stated that the Ministry is prioritizing the expansion and development of services offered through Sanad centres, in collaboration with government agencies and private sector partners, to advance service integration and support digital transformation goals.
He added that several meetings with key stakeholders have been held to introduce new services and enhance technical integration with partner entities, aiming to broaden service offerings and improve delivery efficiency.
Sanad Service Centres remain instrumental in advancing Oman Vision 2040 objectives by facilitating access to government services, generating employment for Omani youth, and empowering them to manage SME-based service platforms. This contributes to establishing Oman as a national model for digital transformation and economic development.
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The surge in e-portal transactions at Sanad Service Centres highlights a significant boost in operational efficiency and citizen trust, marking a strong push toward Oman’s digital transformation goals. For businesses, this creates opportunities to leverage streamlined government services and collaborate with SMEs thriving under this model, while investors should focus on supporting and scaling digital service platforms that empower Omani entrepreneurs and youth, aligning with Oman Vision 2040’s economic development strategy.
